Why AI pilots stall in financial services
The blockers are not model capability. They are workflow ownership, data access, governance and audit. Six patterns we see across stalled pilots, and what shifts them.
Short-form writing on Claude implementation, insurance AI, governance and the ANZ market. Written for executives and technical leaders making practical decisions.
The blockers are not model capability. They are workflow ownership, data access, governance and audit. Six patterns we see across stalled pilots, and what shifts them.
A read on the recent vertical announcements — and what they imply for ANZ insurers planning their next 12 months.
Vendor roadmaps follow market size. A practical view on what local insurers should build, buy or wait for over the next year.
The product moat is moving down the stack — into integration, governance and trust. Notes on where durable value sits.
Field notes on what US carriers are doing in production with Claude — and what's different about the ANZ market.
What the Model Context Protocol actually is, why it matters for connecting Claude to existing systems, and where it doesn't fit.
Setup patterns, review gates and adoption metrics for engineering teams in banks, insurers and FS organisations.
A scorecard we use across data access, security, identity, workflow ownership, evals, change management and sponsorship.
Ten questions every Claude workflow must answer before it goes to production. With worked examples from insurance operations.
The unsexy but decisive truth about where insurance documents actually live — and what that means for Claude implementation.
Two weeks. NZD $20,000 + GST. A board-ready Claude implementation plan.