Airclerk builds governed Claude workflows that connect to real systems, documents and teams — designed for regulated operating environments, sized for production.
Not chatbots. Workflow software with Claude at the centre — designed so the model does the judgement work and the platform handles state, evidence and control.
Most insurance work clusters around document-heavy review and triage. These are the shapes we know.
Submission packs, prior policies, claims history, missing-information detection, evidence-based recommendations.
Chronology, key issues, outstanding actions, evidence and citations across large claims files.
Compare current and prior year, identify changes, draft broker follow-up, track renewal state.
Classify shared-mailbox traffic, detect urgency, flag missing documents, draft responses.
Compare versions, identify exclusions, changes and coverage differences with evidence.
Permission-aware search across policies, procedures and documentation with citations.
We don't start with an open whiteboard. The first workflow is chosen on evidence.
One workflow at production quality beats five demos that never ship.
Document repositories, CRMs and core platforms stay the systems of record. Claude becomes the interface.
Audit, approval and evaluation patterns are part of the architecture — not a later phase.
Where Claude itself can be the workbench, we let it. Custom UI only where it actually earns its place.
Every implementation engagement starts from a clear plan. Most clients begin with the fixed-price Readiness Sprint.