Airclerk helps insurers, brokers and underwriting teams in New Zealand and Australia identify, design and implement governed Claude workflows for document-heavy insurance operations.
Claude for insurance refers to using Anthropic's Claude models to support insurance workflows such as underwriting review, claims file summarisation, policy wording comparison, broker communication, renewal review and compliance evidence preparation. In regulated insurance environments, Claude needs to be connected to documents, systems, permissions, human approval workflows and audit trails before it can be used safely in production.
The patterns we've seen produce the cleanest path from pilot to production. Each is a candidate first workflow for a Readiness Sprint — and we have accelerators to get you up and running faster.
Submission packs, prior policies, claims history, missing information, evidence-based recommendations.
Chronologies, key issues, outstanding actions, citations across large claims files.
Year-on-year changes, missing data, draft broker follow-up, renewal state.
Shared-mailbox classification, urgency, missing documents, draft responses.
Exclusions, changes, coverage differences with evidence and citations.
Triage, customer history, regulatory timeframes, draft responses, evidence packs.
Control evidence, policy compliance, audit prep, evidence gaps.
Permission-aware search across policies, procedures and internal knowledge.
Summaries of operational data, executive packs, evidence-backed narratives.
Roadmaps follow market size. ANZ insurers will not be the first served.
NZ and Australian insurers have local platforms, brokerage structures, regulators and conduct expectations.
Airclerk operates across New Zealand and Australia, with relationships across major insurance carriers and brokers.
Two-week, fixed-price plan.
First governed workflow into production.
Controls, approvals, audit trails.
Monitor, improve, expand.
A board-ready Claude implementation plan for your insurance operation in two weeks.